With traditional camping there are usually a thousand and one things youll need answers to, like where do I park my car?, where do I go when it rains and its cold?, how long must I queue for the toilets? or wheres the nearest leisure centre so I can get a decent shower? At Hillside Havens you wont need to ask these kinds of questions as all pods are like little homes from home. You wont need to queue because youll you have your own private toilet. You wont need the leisure centre because you have all the hot water you need in your own private shower room. And you wont even have to think about the cold and the rain as the roofs are fully-tiled and all our pods have underfloor heating. That said, there are always going to be questions and here are some of the most common.
If you have any issues with any aspect of your stay, whether with your pod neighbours, or the accommodation itself, then please allow us to try and resolve these as soon as possible during your stay.
Theres a HUGE amount of space. Pod internal dimensions are 18ft x 9ft. Pod external dimensions are 21ft x 10ft. There is even a 3ft overhang on the porch. You will be hard-pressed to find any pods bigger in the whole of Moray.
To secure your booking, payment in full is required at the time of booking. In the event of cancellation or no-shows, we do not offer a refund. However, provided notice is given we would endeavour to offer alternative dates to suit all parties. We advise customers to have adequate holiday insurance to ensure that any cancellation costs are covered.
Other than fair wear and tear, charges will be levied for any malicious or negligent damage to the site, pod and its contents. This includes smoking in the pods.
All our pods have private en-suite facilities, including lavatory, sink and enclosed showering area (power-shower cubicle with wet wall). You wont have to share with anyone and you dont have to queue.
You wont need to fill your billy can with water, search high and low for gas cylinders or walk six miles for matches as each pod is equipped with a fully operational micro kitchen including Belfast sink, 2 ring ceramic hob, microwave, fridge with freezer compartment, kettle, toaster, luxury ground coffee pods, dishes, pots and utensils.
No. Soap, shower gel and washing-up liquid are all provided. Its like a hotel in that respect.
Recycling bins are provided on the site. Wed appreciate it if youd use them.
Each pod is on the mains supply. You will have all the electricity you need to use the microwave, to heat the shower, recharge the phones and watch TV. And no you wont be on a meter.
Sorry, all pods are non-smoking. No smoking is allowed in pod interiors.
We aim to make everyones stay as pleasant as possible, so please ensure that you respect the tranquility of the site during the late evening and early hours.
Whilst you still have the traditional camping option of roughing it out on the floor, there is one large double bed provided and a sofa bed should you need it.
No. We are a bit like a hotel in that respect too. We will supply all the bedding and the pillows that youll need.
Yes. There will be free wireless broadband available in each pod. We wouldnt want you to miss out on Facebook.
The external timber is Siberian Larch and the tiles on the roof are with Decra with a 40 year guarantee (should you be staying that long!). We also have UPVC oak look doors with 22mm double glazing and multi point locking system.
No, we do not provide cooked meals. The pods are fully-equipped self-catering units.
Not from the wee wood, thats for sure. We will have plenty of logs for sale.
Yes, we are open all year round including Christmas and Hogmanay (New Year).
A bus service runs from Dufftown to Elgin five days a week day every hour (from 6.35am to 7.00pm) last bus. Sadly there are only four buses on a Saturday and none on a Sunday.
All pods on the site can accommodate up to 2 dogs (minimal charge applies). All dogs must be kept under control. Please respect the safety of fellow glampers.
Each pod comes with its own dedicated parking space.
Check-in is 4.00pm, check-out is 10.00am
There is a launderette in Dufftown (20 minutes walk/few minutes drive)
Yes, wed love to see you again!